Services Built
Service Delivery for Onsite Services
Objective: Develop, Standardize, and lead fast-performing event operations teams at a Fortune 50 Company in Silicon Valley while creating scalable service models that drive workflow efficiency, overhead cost savings, and dynamic innovation in corporate event execution.
Key Services:
- Built and managed a 45-member technical operations team, supporting a diverse portfolio of high-profile corporate events across IT, sales, and marketing functions.
- Developed predictive staffing models and optimized event space utilization across a global corporate campus, ensuring seamless scheduling and resource allocation.
- Led AV systems design, studio operations, and technology implementation, delivering cutting-edge technical production for executive meetings and large-scale activations.
- Partnered with finance and procurement teams to oversee contract negotiations and budget management exceeding $2M annually.
- Implemented career development frameworks and training programs that improved team retention and skill growth, enhancing overall service quality.
Impact:
Created a scalable, high-efficiency service model that improved event execution, optimized budget utilization, and increased cross-functional collaboration between corporate IT, marketing, and event teams.
Event Management Internal Service
Objective: Design, implement, and scale structured event service models that enhance operational efficiency, drive audience engagement, and align event programming with strategic business goals.
Key Services:
- Built and led a dedicated internal event production team, overseeing 80+ high-impact sales and marketing events annually across multiple business units.
- Created the company's first Event Tiering Model, providing a structured framework to prioritize, measure, and optimize event impact at scale.
- Developed and executed a digital transformation strategy, optimizing hybrid and virtual event experiences while reducing annual budgets by 20%.
- Eliminated executive time spent on event logistics by establishing an autonomous service model, saving over 8,500+ project hours annually.
- Standardized event planning workflows, integrating cross-functional partnerships to ensure seamless execution and alignment with company objectives.
Impact:
Built a repeatable, data-driven event framework that enhanced audience engagement, reduced costs, and increased the scalability of global event execution for enterprise-wide initiatives.
Global Hardware Program Management
Objective: Establish a scalable hardware logistics and account integration service that supports executive demos, marketing activations, and global event production that adjusts to the quick-changes of the company's product line with precision and efficiency.
Key Impact Areas
Built a Scalable Hardware Service Model
- Established a global hardware solutions service to support high-profile events and executive engagements.
- Automated fulfillment workflows, cutting turnaround time by 63.4% and increasing operational efficiency by 115%.
Optimized Global Logistics & Inventory
- Consolidated storage operations, reducing shipping times by 206 hours annually.
- Created a real-time tracking system, eliminating manual inventory requests and improving transparency.
Enhanced Technical Execution for Events
- Developed turnkey event tech kits, reducing setup time by 2+ hours per deployment.
- Led largest-ever product activation, onboarding new devices within 30 days of launch.
Expanded Regional Support & Cost Savings
- Scaled EMEA operations, saving $20,000/month in logistics costs.
- Streamlined global shipping, improving efficiency by 40% and cutting delays by two days.
Let's Build Something Scalable Together
Looking to optimize your event operations, enhance technical production, or build a scalable event logistics service? Let's connect.